General Manager 73505, Firo - Lawton, OK

General Manager

Full Time • 73505, Firo - Lawton, OK
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
Firo Fire Kissed Pizza

CLOSED ON SUNDAYS!!!

Firo Fire Kissed Pizza is seeking customer service and results oriented leaders for our community oriented fast-casual restaurant. The Firo concept offers signature or build-your-own pizza and salads from freshly prepared products along with our crowd-pleasing fresh gelato. Our relaxed Tuscan ambiance is warm and welcoming – and we welcome you to bring your Leadership skills to Firo Fire Kissed Pizza!

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and solve quality issues
  • Organize and supervise shifts to ensure culture and guest experience standards are met
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
Skills

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software; DoorDash, etc
  • Strong leadership, motivational and people skills
  • Acute financial management skills

Expected hours: 50 per week


Shift:

  • Day shift
  • Evening shift
  • Morning shift


Compensation: $55,000.00 - $60,000.00 per year




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